As a cooperative, Pierce Pepin Cooperative Services sets rates to cover the actual cost of delivering electricity to your home, farm or business, and we are transparent about these actual costs and your energy use on your billing statement.  We know information is powerful, and we want to help you take control of the electricity you use and the money you pay for it.  If you have any questions regarding your bill, contact our member relations team.

understanding your bill

View, pay and manage your electric account online using SmartHub, available on our web site or through your App store for tablets and smart phones.  It’s convenient, free and simple to use. Sign up for Paperless Billing and you'll receive a one-time $5 credit and a monthly $1 credit on your energy bill.  Plus, it helps conserve our natural resources.  

  • Review our Electronic Communications Terms & Conditions prior to signing up for SmartHub.

  • First time users: provide your last name or business name, e-mail address and account number from your bill to set up a username (e-mail address) and password

  • Pay by debit/credit card, electronic check or automatic withdrawal from your bank account

  • You can login or register at the top of any page on this site, or download the mobile app from your Android or Apple stores.

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For your convenience, PPCS accepts payments for electric accounts by phone through an automated phone system. This option is free and available 24/7.

  • Dial 866-999-8451 and follow the voice prompts

  • Pay by credit card or automatic withdrawal from your bank account

With our Automatic Payment Plan, your payment will be automatically withdrawn from your designated bank account each month. For additional information, read our Automatic Payment Plan FAQ’s. Your payment will be automatically withdrawn from your designated checking or savings account on or about the due date indicated on your bill (15th, 20th or 25th).  To sign up for Automatic Payment, complete the on-line authorization form.  You'll receive a $1 credit on your monthly energy bill for participating in Automatic Payment Plan using your checking or savings account.

Note:  The $1 credit is not available for automatic payment using credit card.

A night depository is available for your paying convenience 24/7. The depository is located on the northwest side of our office building at the intersection of Hwys.10 & 63 just west of Ellsworth, WI.

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PPCS accepts VISA®, MasterCard®and Discover®. Automatic payment by credit card is available with proper authorization from the cardholder.

Your energy bill doesn’t have to have big ups and downs each month.  Take the guesswork out by signing up for our Even Pay program, available to qualifying members.  Even Pay gives you uniform monthly payments on your energy account(s). The Even Pay amount is based on your average energy use during the previous 12 months. You will receive a monthly statement showing your actual energy consumption and the amount due under the Even Pay program. The average Even Pay amount is reviewed at the end of April. If your account reflects a large credit or debit, your Even Pay amount will be recalculated. You will be notified in writing of any change to your Even Pay amount. 

  1. Energy use for the previous 12-month period will be used to calculate the Even Pay amount.
  2. All account balances must be current.
  3. No more than three (3) late payments over the previous 12-month period.
  4. No NSF checks submitted over the previous 12-month period.
  5. Member must keep his/her Even Pay account current.  If member is overdue more than one month’s Even Pay amount, PPCS may remove the account from the Even Pay program and any balance will be due immediately.

To enroll:  Contact us 

Increase your peace of mind by signing up for our Automatic Payment program.  Payment may be made by credit card or through direct withdrawal from any bank account.  Plus, receive a $1 credit on your monthly energy bill if you sign up for Automatic Payment with your bank account.