Start, Stop or Transfer Service

Welcome to Pierce Pepin Cooperative Services (PPCS)!

By signing up for electric service, you also become a cooperative member. Our members share more than electricity. They share the same principles. That’s because our electric co-op is located in the communities we power, and we work hard to help everyone Live Better.

Start or Transfer Service

To start or transfer electric service at an existing home, apartment, or business, please complete our online Electric Service Application below. If you want service for new home construction, please move to the New Construction tab.

Electric Service Application

You may also be required to provide the following documents:

Copy of a valid state-issued ID may be required for each person to be listed on the account if additional verification is necessary.
Documentation stating you own or lease the residence may be required if additional verification is necessary.

The Terms and Conditions for electric service are available for review through a link at the bottom of this page.

To finalize the service transfer, the following charges may apply:

Security deposit. A deposit may be required before service is transferred if the credit for any type of service does not meet the cooperative's standards.

A security deposit may be reduced or waived based on your payment history from the past 12 consecutive months of service. A member must have no more than two late payments, no NSF checks and was never disconnected for nonpayment of service to waive or reduce the security deposit. It may also be reduced or waived if the member elects to sign up for our PowerNow! with Prepay program or Auto-pay program and remains on the program for a minimum of 12 months.

If you have questions, or need assistance with the application, please contact us at 800-924-2133.

New Construction

Note: For all New Construction forms, please contact our office at info@piercepepin.coop or (715) 273-4355

New Service Request
PPCS will complete a New Service Request upon notification of new construction. We request that you review the New Construction Checklist, complete the New Construction Worksheet, and submit it to info@piercepepin.coop or mail it to W7725 US Highway 10, Ellsworth, WI 54011, to begin the new construction process. You will be required to provide a site plot with the meter location. Once your site information is received and confirmed in our system, PPCS staff will contact you to complete a membership application before PPCS will connect your electric service.

The Terms and Conditions for electric service are available for review through a link at the bottom of this page.

*Note: For construction companies registering new construction as a business, a membership application is required for each new construction site that will be an individual electric account.

Application for Membership and Electric Service
A membership application must be completed before the electric service is connected. We encourage you to thoroughly review the Electric Service Terms and Conditions and contact our office with any questions. You may also designate additional persons who have your permission to discuss your account by filling out the Additional Authorized Representatives form and forwarding it to our office.
Right-of-Way Easement
PPCS will provide you with a Right-of-Way Easement form that must contain the complete legal description of the property, the easement granted, and the notarized signature(s) of the appropriate landowner(s).
New Services Fees
New service fees are based on the type of service you will require–permanent service, temporary construction service, or a security light pole. Please refer to the New Service Handbook by clicking on the brochure at right for specific information. The New Service handbook also includes information about:

Checklist for New Electric Service
Commercial/Industrial Service
Meter Socket Installation
Internet Service
Other Products and Services

Wiring & Metering Requirements
PPCS has specific wiring and metering requirements. Please refer to the PPCS Metering Requirements below for information on meter installation and the wiring diagram which illustrates the correct installation of the current transformer (CT) sub-metering of off-peak electric.

PPCS Metering Requirements PPCS Wiring Diagram

Electrical Inspection
PPCS' Electrical Inspection Certificate is available online for completion by local electrical inspectors. Click on the link above and forward the completed certificate to Pierce Pepin Cooperative Services at W7725 Highway 10, Ellsworth, WI 54011.

Electrical Inspection Certificate/Wiring Affidavit

Stop Service

We're sorry to see you go!

A member can stop service by contacting the Member Relations department through the following methods:

By calling 800-924-2133
In person at our office, W7725 U.S. Highway 10, Ellsworth, Wisconsin
If renting, your landlord must also contact PPCS to confirm that the service can be stopped.

Per the Terms of Service with PPCS, "Upon ending service with Pierce Pepin Cooperative Services, member agrees to notify the Cooperative of the termination of services with a minimum of one week's notice. If the property is sold, members must provide a copy of the closing or settlement statement with the new owner's information so that a transfer of service can be made. If service is to a rental property, members must notify the Cooperative of the ending date of service with a minimum of one week's notice. Members are responsible for all usage and charges up to the provided disconnect date."

We encourage you to provide your forwarding address.

We want to ensure you receive future capital credit retirements and any other benefits you are entitled to.

After service is ended, a member can expect:

Applicable deposit funds are applied to the final bill
After the account is final, any account credit will be issued by check within 3-4 weeks

Remember to contact PPCS whenever you change addresses. You may be entitled to a capital credit refund in the future and we won't be able to reach you unless we have your current address on file.

Electric Service Terms & Conditions Residential Deposit Explanation