Start, Stop or Transfer Service

Welcome to Pierce Pepin Cooperative Services!

By signing up for electric service, you also become a cooperative member.  Our members share more than electricity. They share the same principles. That’s because our electric co-op is located in the communities we power, and we work hard to help everyone Live Better.

 

Start or Transfer Service

To start or transfer electric service at an existing home, apartment, or business, please complete our online Electric Service Application below.  If you want service for new home construction, please move to the New Construction tab.

Electric Service Application

You may also be required to provide the following documents:

  1. Copy of a valid state-issued ID may be required for each person to be listed on the account if additional verification is necessary.
  2. Documentation stating you own or lease the residence may be required if additional verification is necessary.

The Terms and Conditions for electric service are available for review through a link at the bottom of this page.

To finalize the service transfer, the following charges may apply:

  1. Security deposit. A deposit may be required before service is transferred if the credit for any type of service does not meet the cooperative's standards.

A security deposit may be reduced or waived based on your payment history from the past 12 consecutive months of service. A member must have no more than two late payments, no NSF checks and was never disconnected for nonpayment of service to waive or reduce the security deposit.  It may also be reduced or waived if the member elects to sign up for our PowerNow! with Prepay program or Auto-pay program and remains on the program for a minimum of 12 months.

If you have questions, or need assistance with the application, please contact us at 800-924-2133.

New Service Request

Whether you're moving into a new home, starting construction, or ending service at your current location, we make it easy to manage your electric service online. Use the form below to select the option that best fits your needs, and our team will follow up to confirm details and guide you through the next steps.

You can use the form below to request any of the following service options:

  • Start Service: Request electric service in your name when moving into a home or business already served.
  • Stop Service: Notify us when you are moving out or no longer need electric service at a location.
  • New Construction Service: Begin the application process for electric service at a new home, outbuilding, or business facility under construction.
  • Service Removal: Request removal of electric service or equipment when a structure is being demolished or no longer requires service.
  • Modify Service: Request changes to existing electric service, such as upgrades, relocations, or adjustments to meet new electrical needs.

Once your form is submitted, a representative will review your request and contact you to confirm details and next steps.

Question #1: What type of account are you applying for?

Question #2: What are you trying to do?

We're sorry to see you go!

A member can stop service by contacting the Member Relations department through the following methods:

  1. By calling 800-924-2133
  2. In person at our office, W7725 U.S. Highway 10, Ellsworth, Wisconsin
  3. If renting, your landlord must also contact PPCS to confirm that the service can be stopped.

Per the Terms of Service with PPCS, "Upon ending service with Pierce Pepin Cooperative Services, member agrees to notify the Cooperative of the termination of services with a minimum of one week's notice. If the property is sold, members must provide a copy of the closing or settlement statement with the new owner's information so that a transfer of service can be made. If service is to a rental property, members must notify the Cooperative of the ending date of service with a minimum of one week's notice. Members are responsible for all usage and charges up to the provided disconnect date."

We encourage you to provide your forwarding address.

We want to ensure you receive future capital credit retirements and any other benefits you are entitled to.

After service is ended, a member can expect:

  1. Applicable deposit funds are applied to the final bill
  2. After the account is final, any account credit will be issued by check within 3-4 weeks

Remember to contact PPCS whenever you change addresses. You may be entitled to a capital credit refund in the future and we won't be able to reach you unless we have your current address on file.

Question: Are you already a PPCS member?
This lets us avoid asking for information we already have on file.

Question: Will this project require excavating (e.g., trenching for underground electric service)?

Question: What type of service modification do you need?
Modification Details
Title
No standard PPCS form covers this request type yet — describe what you need and a Field Engineer will follow up.
Residential Service & Membership Application
Desired Form of Membership
Property Status
Will this be your year-round residence?
Do you have a generator?
Type of Service
Have any applicants previously had service with PPCS?
Primary Applicant Information
Title
Required for capital credit payments and credit references.
Co-Applicant Information (Joint Membership)
Title
Business Service & Membership Application
Type of Business Entity
Required for capital credit payments and credit references.
Do you have a generator?
Type of Business Service
Has the applicant previously had service with PPCS?
Authorized Representative Details
Title
New Construction Worksheet
Title
Property Location
Provide either a Development/Plat/Book/Lot reference OR a Township/Range/Section/Quarter reference.
Voltage
Size
Attach a sketch of the property and proposed building(s), including meter location.
One file only.
100 MB limit.
Allowed types: pdf jpg png.
Will you have a Generator?
Generator type
Interested in a Generac quote?
If permanent standby, will an approved safety transfer switch be installed?
Will you have a Distributed Generation (DG) System (e.g., on-site solar or wind)?
DG type
PPCS offers fiber-optic internet and voice service through SwiftCurrent Connect. Are you interested in signing up if available in your area?
Additional Authorized Representatives (Optional)
Authorized Representative 1
Title
Title
Title
Specify any restrictions on representative authority (e.g., informational access only). If left blank, all representatives above are granted full, unlimited authority on the account.
Designate extra contacts authorized to request records or make changes to your account.
Excavating Permit - System Improvement Project
Title
Sketch any underground facilities on the property (septic, well, fiber, gas, water, power/phone lines, future outbuildings, invisible fences, etc.) that may conflict with excavation.
One file only.
100 MB limit.
Allowed types: pdf jpg png.
Right-of-Way Easement Information

Pierce Pepin Cooperative Services requires a Right-of-Way Easement form containing the complete legal description of the property, the easement granted, and the notarized signature(s) of the appropriate landowner(s).

Download Right-of-Way Easement Form (PDF)

Download the blank form above, complete and notarize it, and attach the completed document here.
One file only.
100 MB limit.
Allowed types: pdf jpg jpeg png.

Facility Removal Request

Retirement of facilities involves removing meters, lines, transformers, or poles from the property. Once this request is submitted, a PPCS Field Engineer will contact you to schedule an on-site evaluation.

Authorization & Digital Signature

By submitting this application to Pierce Pepin Cooperative Services, the applicant certifies that all provided information is accurate and agrees to the cooperative electric service terms and conditions.

Type your full legal name to serve as your electronic signature.

Electric Service Terms & Conditions Residential Deposit Explanation